Privacy Policy for TRAIL DAWG Ltd.

Last updated: September 22, 2025

TRAIL DAWG Ltd. ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you book a guided mountain bike session with us in Ballycastle Forest.

1. What Information We Collect

When you book a session with TRAIL DAWG Ltd., we collect the following personal information:

  • Name: To identify you and communicate with you about your booking.

  • Email Address: To send you booking confirmations, essential updates, and other important information related to your session.

  • Phone Number: To contact you quickly in case of an emergency or a last-minute change to your session.

2. How We Collect Your Information

We collect your personal information directly from you when you complete our booking form. We use reliable third-party services to process your booking and payment; making every reasonable effort to manage your data securely.

  • Stripe: We use Stripe to process all payments for our guided sessions. We do not store or have direct access to your credit card or other payment details. This information is securely handled by Stripe, which is our trusted payment processor. You can review Stripe's Privacy Policy on their website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your booking and manage your guided session.

  • To communicate with you about your booking, including confirmations and updates.

  • To contact you in case of an emergency related to your session.

  • To improve our services and your experience with TRAIL DAWG Ltd.

We will never sell your personal data to third parties.

4. How We Protect Your Information

We take the security of your data seriously. We have implemented technical and organizational measures to protect your information from unauthorized access, use, or disclosure. We use a secure online booking system and rely on third-party services provided by Stripe to handle sensitive payment information.

5. Your Rights

Under data protection laws, you have certain rights concerning your personal data. These may include the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete information.

  • Deletion: Request that we delete your personal data under certain circumstances.

  • Object: Object to the processing of your data.

To exercise any of these rights, please contact us at the email address provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Phone or WhatsApp +447968362152

Thank you for trusting TRAIL DAWG Ltd. with your information. We look forward to seeing you on the trails!